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Are there any chemicals/pesticides used?
We utilize several different kinds of grass including rye, blue, fescue, zoysia, and Bermuda. Our grass is 100% all-natural, grown in composted green material over a plastic sheet barrier, and we do not use any chemicals or pesticides. -
The Fresh Patch will do best in a dry location that gets a few hours per day of indirect sunlight, such as in a room with a window or a covered porch. Additionally, using a spray bottle to mist the grass blades can help the grass to stay greener longer by washing any urine residue off of the gras...
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How often does it need to be replaced?
Replacing your Fresh Patch depends on the size of your dog and how frequently the product is being used. A typical Fresh Patch will last anywhere between 1 - 4 weeks. The most common delivery interval seems to be about every 2 weeks. Switching delivery intervals is easy once you set up your initi... -
Is Fresh Patch available in …?
Fresh Patch is currently available in the United States (with the exception of Alaska, PR, and Hawaii). -
Is Fresh Patch safe to ingest?
Fresh Patch grass is safe if ingested, however, we do not advertise or market our grass as a food source. Fresh Patch alternates between fescue, rye, and blue grass seed are grown on composted green material over a plastic sheet barrier. -
While most dogs take to Fresh Patch immediately, we realize that it may take some dogs a little longer to get the hang of it. Try transferring the scent of your dog's urine with a paper towel onto the patch. Walk your dog onto the patch with his/her leash on Give verbal cues like "go potty" Invi...
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If the patch gets soaked in the rain (or snow) it will die. Our grass is grown hydroponically so the roots of the grass grow together to form an absorbent mat. Because of this water does not simply flow through it like regular sod. Instead, it is absorbed into the mat of roots which can cause it ...
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What is the cancellation policy?
We don't believe in making our customers sign long-term contracts. You can cancel your service anytime by contacting us by phone (1-800-783-7109) or emailing (service@freshpatch.com). You can also cancel your service by logging into the customer portal and selecting the "Manage Your Subscription... -
Fresh Patch ships from California (Monday - Friday). California and West Coast orders generally take 1-3 business days to arrive. East Coast orders can take 3-5 business days. Orders placed before 1:00 PM PST will ship the same day.
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The Fresh Patch Mini is 16" x 12" inches and recommended for dogs below 5lbs The Fresh Patch Standard is 16" x 24" inches and is recommended for dogs below 15lbs The Fresh Patch Large(FLAT) and Fresh Patch Large(Roll) is 24" x 24" inches and recommended for dogs between 15lb - 30s. The Fresh P...